Cancellation & Return Policy

Last Updated: 17-6-2025
At Patronage Foods India Private Limited, we strive to ensure a seamless shopping experience
for our customers. If you are not fully satisfied with your purchase, we offer a flexible
cancellation and return policy.

1. Order Cancellation
Before Shipment:

• You can cancel your order within 2 hours of placing it by contacting our customer
  support at  📧 support@dailymonk.in or 📞 +91 9564124576
• If the order is canceled before shipping, you will receive a full refund to your original
  payment method within 3-5 business days.
  After Shipment:
• If your order has already been shipped, it cannot be canceled. However, you may
  request a return once you receive the product (refer to the Return Policy below).

2. Return Policy
We accept returns under the following conditions:
Eligibility for Returns:

• The product must be returned within 7 days of delivery.
• It must be in its original condition, unused, and with all original packaging, tags, and
  accessories.

Return Process:
1. Log in to your account on www.dailymonk.in.
2. Go to the & My Orders & section and select the item you wish to return.
3. Click on & Request Return & and choose the reason for returning the item.
4. Follow the instructions provided for pickup or self-shipping.
3. Refund Policy

• Refund Method: Refunds will be issued to the original payment method (credit card,
  bank transfer, or wallet) within 5-7 business days.
• Exchange Option: If you prefer an exchange instead of a refund, we can send a
  replacement item (subject to availability).

4. Exceptions & Special Cases

• Damaged or Defective Items: If you receive a damaged, tampered, or defective item, report it to us within 48 hours of delivery at 📧 support@dailymonk.in with photos and order details. We’ll arrange a free replacement or issue a refund.
• Late or Missing Refunds: If you haven’t received a refund within the stated period, check
  with your bank or payment provider before contacting us.
  For any further assistance, please reach out to our support team at 📧 support@dailymonk.in

  or call us at 📞 +91 9564124576.