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Terms and Conditions

1. Use of Platform

Welcome to https://dailymonk.in/ ("Site" or "Patronage " ). The website https://dailymonk.in/ is owned and operated by Patronage Foods India Private Limited (" PATRONAGE "), a company incorporated under the provisions of the Companies Act, 2013 with its registered office _______________India. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms of Use govern all the products offered on the Platform. The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter " Terms of Use ") along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together " Policies ") as modified and amended from time to time. By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING . If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material. Patronage reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If Patronage decides to change the Terms of Use or Policies, Patronage will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.

2. Privacy Practices

We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Patronage in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of Patronage.

3. Your Account

This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. Patronage or its associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature. If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site in whatsoever nature If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Patronage. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in Patronage’s and Patronage’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

4. Product & Services Information

Patronage attempts to be as accurate as possible in the description of the product on the Platform. However, Patronage does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error- free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. Patronage reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted ) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.

5. Product Use & Services

The products and services available on the Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons. You should carefully read the ingredients in relation to the products and consult a specialist before the use of the same. In case any products purchased / received causes side effects or doesn’t suit you, please note that Patronage is in no manner responsible.

6. Recommendation of Products

Any recommendation made to you in the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by Patronage or any of its associates in any manner.

7. Pricing Information

Patronage strives to provide accurate product and pricing information, however errors may occur. Patronage cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product is listed at an incorrect price or with incorrect information due to any technical error, Patronage shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been delivered to you. In the event that an item is wrongly priced, Patronage may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered, your offer will not be deemed accepted and Patronage will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Patronage accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Patronage’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account. PRICES AND AVAILABILITY OF THE PRODUCTS PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF PATRONAGE. Patronage may revise and cease to make available any product at anytime. In the event, Patronage is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Patronage shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

8. Cancellations, Refunds and Returns

Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

9. Mode of Payment

  • Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
  • Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
  • COD mode of payment is available for almost all pin codes within India. We do not ship internationally currently.

10. Shipping and Delivery

Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.

11. Intellectual Property Rights

The " Patronage ", “Patronage Foods” name and logo and all related product names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks" ) of Patronage. All other Marks provided on the Site are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of Patronage or others, are the intellectual property of their respective owners, and Patronage shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks. Patronage and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly ) of the content on the Site is the exclusive property of Patronage and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents " ) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. We also grant you a limited, revocable, non-transferable, and non- exclusive license to create a hyperlink to the home page of the Site for personal, non- commercial use only. The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless Patronage explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by Patronage, any of its affiliates and are protected by Indian copyright laws and international treaties.

12. Limited License

Patronage grants you limited, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non commercial use of the Site. All rights not expressly granted to you in these Terms of Use, are reserved and retained by the Site and its affiliates. Patronage reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access the Site.

13. Representations and Warranties

This Site is provided to you "AS IS". We make no representations regarding the use of or the result of the use/depiction of the Contents on the Site in terms of their correctness, accuracy, reliability, or otherwise. Patronage shall not be liable for any loss suffered in any manner by the user as a result of depending directly or indirectly on the depiction of the Content on this Site. You acknowledge that this Site is provided only on the basis set out in the Terms of Use. Your uninterrupted access or use of this Site on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Site. Patronage shall have the right, at any time, to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Site may discontinue disseminating any portion of information or category of information. Patronage does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. Patronage through the Site intends to provide its users with general information about Protein Supplements and healthcare topics and products. For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.

14. Disclaimer of Liability

THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF PATRONAGE. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED. YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU. This disclaimer constitutes an essential part of this Terms of Use.

15. Termination

These Terms of Use are effective unless and until terminated by either you or Patronage. You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. Patronage may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site, such termination will be without any liability to the Site. Upon any termination of the Terms of Use by either you or Patronage, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.

16. Indemnity

You agree to defend, indemnify and hold harmless Patronage, its employees, directors, officers, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Patronage or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the Terms of Use, or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.

17. Governing Law & Jurisdiction

The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein the Courts at Kolhapur shall have exclusive jurisdiction. Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Kolhapur. Patronage shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

18. Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, 1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access; 2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; 3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" 4. sending unsolicited email, including promotions and/or advertising of products or services; or 5. forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability Patronage is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Patronage on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

19. Entire Agreement

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and Patronage with respect to the Site/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written. Patronage's failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.

20. General

You acknowledge and hereby agree to these Terms and Conditions and that it constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation. If you have any questions regarding these Terms and Conditions, please email us at __________

21. Contact Information

Customer Service Desk
Email: support@dailymonk.in
Phone: +91 9564124576
Contact Days: Monday to Saturday (time), Sunday (time)

Terms and Conditions

Last Updated: 17 June, 2025

1. Use of Platform

Welcome to https://dailymonk.in/ ("Site" or "Patronage"). The website is owned and operated by Patronage Foods India Private Limited ("PATRONAGE"), a company incorporated under the Companies Act, 2013. These Terms of Use govern your use of the Site and your conduct regardless of the access means. Accessing, browsing, or using the Platform constitutes your unconditional agreement to these terms. Patronage reserves the right to modify these terms at any time.

2. Privacy Practices

We value your privacy and have implemented a Privacy Policy that governs the collection and use of personal data. Continued use of the Site implies acceptance of the policy.

3. Your Account

The Site is meant for adults. You are responsible for maintaining the confidentiality of your account information. Patronage may suspend your account in case of any breach.

4. Product & Services Information

Product descriptions on the Site are for general informational purposes. We do not guarantee that product descriptions or other content are accurate, complete, or error-free.

5. Product Use & Services

All products and samples provided are for personal/professional use only. Patronage is not responsible for any side effects or adverse reactions from using products.

6. Recommendation of Products

Any recommendation provided is for informational purposes only and does not constitute endorsement.

7. Pricing Information

While we aim for accuracy, pricing errors may occur. Patronage reserves the right to cancel or refuse orders placed for products with incorrect pricing.

8. Cancellations, Refunds and Returns

Please refer to our detailed policy page for cancellations, refunds, and returns.

9. Mode of Payment

Payments can be made via Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and COD (within India only).

10. Shipping and Delivery

Please refer to our Shipping and Delivery Policy for more details.

11. Intellectual Property Rights

All content, trademarks, logos, and intellectual property on this Site are owned or licensed by Patronage and protected by applicable laws.

12. Limited License

You are granted a limited license for personal and non-commercial use of the Site. Any misuse may result in access being revoked.

13. Representations and Warranties

This Site is provided "AS IS" without any warranties. Patronage is not liable for any issues arising from the use of the Site.

14. Disclaimer of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.

15. Termination

You or Patronage may terminate the Terms at any time. All downloaded materials must be destroyed upon termination.

16. Indemnity

You agree to indemnify and hold harmless Patronage from any claims arising out of your breach of these terms.

17. Governing Law & Jurisdiction

All legal disputes shall be subject to the jurisdiction of courts in Kolhapur, India. Arbitration may be used for dispute resolution.

18. Site Security

Any attempt to breach the security of the Site is prohibited and may result in civil or criminal liability.

19. Entire Agreement

These Terms constitute the entire agreement between you and Patronage regarding use of the Site.

20. General

Nothing herein shall be construed as creating an agency or partnership. We may update these terms without prior notice.

21. Contact Information

Customer Service Desk
Email: [Insert Email Here]
Phone: [Insert Phone Number]
Contact Days: Monday to Saturday (time), Sunday (time)

Last Updated: 6-17-2025

1. Use of Platform
Welcome to https://dailymonk.in/ ("Site" or "Patronage " ). The website https://dailymonk.in/ is
owned and operated by Patronage Foods India Private Limited (" PATRONAGE "), a company
incorporated under the provisions of the Companies Act, 2013 with its registered office
_______________India. You may be accessing our Site from a computer or mobile phone
device (through an iOS or Android application, for example) and these Terms of Use govern
your use of our Site and your conduct, regardless of the means of access. These Terms of Use
govern all the products offered on the Platform. The Platform is only to be used for your
personal non-commercial use and information. Your use of the services and features of the
Platform shall be governed by these Terms and Conditions (hereinafter " Terms of Use ") along
with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together
" Policies ") as modified and amended from time to time. By mere accessing or using the
Platform, you are acknowledging, without limitation or qualification, to be bound by these
Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING
OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO
ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT
CAREFULLY BEFORE PROCEEDING . If you do not agree to any of the terms enumerated in the
Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that
your access to this Platform and material available on or through it are legal in each jurisdiction,
in or through which you access or view the platform or such material. Patronage reserves the
unilateral right to change the particulars contained in the Terms of Use or the Policies from
time to time and at any time, without notice to its users and in its sole discretion. If Patronage
decides to change the Terms of Use or Policies, Patronage will post the new version of the
Terms of Use or the Policies on the Site and update the date specified above. Any change or
modification to the Terms of Use and the Policies will be effective immediately from the date of
such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform
following the modifications to the Terms of Use and Policies constitutes your acceptance of the
modified Terms of Use and Policies whether or not you have read them. For this reason, you
should frequently review these Terms of Use, our Guidelines and Rules and any other
applicable policies, including their dates, to understand the terms and conditions that apply to
your use of the Site.

2. Privacy Practices

We understand the importance of safeguarding your personal information and we have
formulated a Privacy Policy, to ensure that your personal information is sufficiently protected.
Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the
Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy
and agree to be bound by its terms and conditions. You consent to the use of personal
information by Patronage in accordance with the terms of and purposes set forth in the Privacy
Policy, the same may be subject to amendment from time to time at the sole discretion of
Patronage.

3. Your Account

This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our
Site is under the supervision of their guardians. Patronage or its associates do not knowingly
collect information from minors. You will be responsible for maintaining confidentiality of your
account, password, and restricting access to your computer, and you hereby accept
responsibility for all activities that occur under your account and password. You acknowledge
that the information you provide, in any manner whatsoever, are not confidential or
proprietary and does not infringe any rights of a third party in whatsoever nature.
If you are accessing, browsing and using the Site on someone else’s behalf; you represent that
you have the authority to bind that person to all the terms and conditions herein. In the event
that the person refuses to be bound as the principal to the Terms of Use, you agree to accept
liability for any harm caused by any wrongful use of the Site resulting from such access or use of
the Site in whatsoever nature
If you know or have reasons to believe that the security of your account has been breached,
you should contact us immediately at the 'Contact Information' provided below. If we have
found a breach or suspected breach of the security of your account, we may require you to
change your password, temporarily or permanently block or suspend your account without any
liability to Patronage.
We reserve the right to refuse service and/or terminate accounts without prior notice if these
Terms of Use are violated or if we decide, in our sole discretion, that it would be in Patronage’s
and Patronage’s best interests to do so. You are solely responsible for all contents that you
upload, post, email or otherwise transmit via the Site. The information provided to us shall be
maintained by us in accordance with our Privacy Policy.

4. Product & Services Information

Patronage attempts to be as accurate as possible in the description of the product on the
Platform. However, Patronage does not warrant that the product description, colour,
information or other content of the Platform is accurate, complete, reliable, current or error-

free. The Site may contain typographical errors or inaccuracies and may not be complete or
current. The product pictures are indicative and may not match the actual product.
Patronage reserves the right to correct, change or update information, errors, inaccuracies or
omissions at any time (including after an order has been submitted ) without prior notice.
Please note that such errors, inaccuracies or omissions may also relate to pricing and
availability of the product or services.

5. Product Use & Services

The products and services available on the Platform, and the samples, if any, that Platform may
provide you, are for your personal and/or professional use only. The products or services, or
samples thereof, which you may receive from us, shall not be sold or resold for any/commercial
reasons.
You should carefully read the ingredients in relation to the products and consult a specialist
before the use of the same. In case any products purchased / received causes side effects or
doesn’t suit you, please note that Patronage is in no manner responsible.

6. Recommendation of the Product & Services

Any recommendation made to you in the Site during the course of your use of the Site is purely
for informational purposes and for your convenience and does not amount to endorsement of
the product or services by Patronage or any of its associates in any manner.

7. Pricing Information

Patronage strives to provide accurate product and pricing information, however errors may
occur.
Patronage cannot confirm the price of the product until you make the order. Without limiting
the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product is listed at an
incorrect price or with incorrect information due to any technical error, Patronage shall have
the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the
product has already been delivered to you. In the event that an item is wrongly priced,
Patronage may, at its discretion, either contact you for instructions or cancel your order and
notify you of such cancellation. Unless the product ordered by you has been delivered, your
offer will not be deemed accepted and Patronage will have the right to modify the price of the
product and contact you for further instructions using the e-mail address provided by you
during the time of registration or placing of order, or cancel the order and notify you of such
cancellation. In the event that Patronage accepts your order the same shall be debited to your
credit card/ debit card account and duly notified to you by email that the payment has been
processed. The payment may be processed prior to Patronage’s dispatch of the product that

you have ordered. If we have to cancel the order after we have processed the payment, the
said amount will be reversed to your credit / debit card account.
PRICES AND AVAILABILITY OF THE PRODUCTS PROVIDED OR OFFERRED ON THE SITE ARE
SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF
PATRONAGE. Patronage may revise and cease to make available any product at anytime. In the
event, Patronage is unable to deliver the product to you on time or at all, you will be notified by
an e-mail and your order will be automatically cancelled due to unavailability of the product or
at your instructions due to failure to deliver the product on the expected time of delivery by our
delivery partners. Patronage shall not be liable to pay for any damages in such an event owing
to cancellation of the order or delay in delivery.

8. Cancellations, Refunds and Returns

Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

9. Mode of Payment
Payments for the products available on the Site may be made in the following ways:

  • Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards,
    and reward points.
  • Credit card, Debit Card and Net Banking payment options are instant payment options
    and recommended to ensure faster processing of your order.
  • COD mode of payment is available for almost all pin codes within India. We do not ship
    internationally currently.

10. Shipping and Delivery

Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to
time.

11.Intellectual Property Rights
The " Patronage ", “Patronage Foods” name and logo and all related product names, design
marks and slogans are the trademarks, logos or service marks (hereinafter referred to
as "Marks" ) of Patronage. All other Marks provided on the Site are the property of their
respective companies. No trademark or service mark license is granted in connection with the
materials contained on this Site. Access to this Site does not authorize anyone to use any Marks
in any manner. Marks displayed on this Site, whether registered or unregistered, of Patronage
or others, are the intellectual property of their respective owners, and Patronage shall not be
held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.

Patronage and its suppliers and licensors expressly and exclusively reserve all the intellectual
property rights in all text, programs, products, processes, technology, content, software and
other materials, which appear on this Site, including its looks and feel. The compilation
(meaning the collection, arrangement and assembly ) of the content on the Site is the exclusive
property of Patronage and are protected by the Indian copyright laws and International
treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated,
republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in
any other form whatsoever, except for your personal, non-commercial use only. No right, title
or interest in any downloaded materials or software is transferred to you as a result of any such
downloading or copying, reproducing, duplicating, republishing, posting, transmitting,
distributing or modifying.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music
clips, downloads, video clips and written and other materials that are part of this Site
(collectively, the "Contents " ) are intended solely for personal, non-commercial use. You may
download or copy the Contents and other downloadable materials displayed on the Site for
your personal use only. We also grant you a limited, revocable, non-transferable, and non-
exclusive license to create a hyperlink to the home page of the Site for personal, non-
commercial use only. The Contents and software on this Site are to be used only as a shopping
resource. Any other use, including the reproduction, modification, distribution, transmission,
re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless
Patronage explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade
dressed and/or other intellectual property owned, controlled or licensed by Patronage, any of
its affiliates and are protected by Indian copyright laws and international treaties.

12. Limited License
Patronage grants you limited, non-exclusive, non-transferable, non-sublicensable license to
access, and make personal and non commercial use of the Site. All rights not expressly granted
to you in these Terms of Use, are reserved and retained by the Site and its affiliates.
Patronage reserves the right, at any time, without notice, and at its sole discretion, to
terminate your license to use the Site and to block and prevent your future access the Site.

13. Representations and Warranties
This Site is provided to you "AS IS". We make no representations regarding the use of or the
result of the use/depiction of the Contents on the Site in terms of their correctness, accuracy,
reliability, or otherwise. Patronage shall not be liable for any loss suffered in any manner by the
user as a result of depending directly or indirectly on the depiction of the Content on this Site.

You acknowledge that this Site is provided only on the basis set out in the Terms of Use. Your
uninterrupted access or use of this Site on this basis may be prevented by certain factors
outside our reasonable control including, without limitation, the unavailability, inoperability or
interruption of the internet or other telecommunications services or as a result of any
maintenance or other service work carried out on this Site.
Patronage shall have the right, at any time, to change or discontinue any aspect or feature of
the Site, including, but not limited to, content, hours of availability and equipment needed for
access or use. Further, the Site may discontinue disseminating any portion of information or
category of information. Patronage does not accept any responsibility and will not be liable for
any loss or damage whatsoever arising out of or in connection with any ability/inability to
access or to use the Site. Patronage through the Site intends to provide its users with general
information about Protein Supplements and healthcare topics and products.
For any general information posted on the Site, users must not infer or assume that such
information necessarily applies to them.

14. Disclaimer of Warranty and Limitations of Liability
THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES,
PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND
WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS
OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR
OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR
LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY
CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS
INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY,
CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT
INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE
SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION
WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY
WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE
REASONABLE CONTROL OF PATRONAGE. WE MAKE NO REPRESENTATIONS OR WARRANTIES
THAT DEFECTS OR ERRORS WILL BE CORRECTED.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES,
AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED
TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE
LIABILITY EXCEED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE
SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR
AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A
DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE
SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY
TO YOU.
This disclaimer constitutes an essential part of this Terms of Use.

15. Termination
These Terms of Use are effective unless and until terminated by either you or Patronage.
You may terminate the Terms of Use at any time, provided that you discontinue any further use
of this Site. Patronage may terminate the Terms of Use at any time and may do so without
notice, and accordingly deny you access to the Site, such termination will be without any
liability to the Site.
Upon any termination of the Terms of Use by either you or Patronage, you must promptly
destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of
such materials, whether made under the Terms of Use or otherwise. Any such termination of
the Terms of Use shall not cancel your obligation to pay for the product already ordered from
the Site or affect any liability that may have arisen under the Terms of Use.

16. Indemnity
You agree to defend, indemnify and hold harmless Patronage, its employees, directors, officers,
agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors
from and against any and all claims, liabilities, damages, losses, costs and expenses, including
attorney's fees, caused by or arising out of claims based upon your actions or inactions, which
may result in any loss or liability to Patronage or any third party including but not limited to
breach of any warranties, representations or undertakings or in relation to the non-fulfillment
of any of your obligations under the Terms of Use, or arising out of the your violation of any
applicable laws, regulations including but not limited to Intellectual Property Rights, payment of
statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity,

loss of service by other subscribers and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of the Terms of Use.

17. Governing Law and Jurisdiction
The Terms of Use and the Policies shall be construed in accordance with the applicable laws of
India. For proceedings arising therein the Courts at Kolhapur shall have exclusive jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other
Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator
who will be appointed by mutually and his decision shall be final and binding on the parties
hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act,
1996 as amended from time to time. The seat and venue of arbitration shall be held in
Kolhapur.
Patronage shall have the right to seek and obtain any injunctive, provisional or interim relief
from any court of competent jurisdiction to protect its trade-mark or other intellectual property
rights or confidential information or to preserve the status quo pending arbitration.

18. Site Security
You are prohibited from violating or attempting to violate the security of the Site, including,
without limitation,
1. accessing data not intended for you or logging onto a server or an account which you
are not authorized to access;
2. attempting to probe, scan or test the vulnerability of a system or network or to breach
security or authentication measures without proper authorization;
3. attempting to interfere with service to any other user, host or network, including,
without limitation, via means of submitting a virus to the Site, overloading, "flooding,"
"spamming," "mail bombing" or "crashing;"
4. sending unsolicited email, including promotions and/or advertising of products or
services; or
5. forging any header or any part of the header information in any email or newsgroup
posting. Violations of system or network security may result in civil or criminal liability
Patronage is entitled to investigate occurrences that may involve such violations and may
involve, and co-operate with, law enforcement authorities in prosecuting users who are
involved in such violations. You agree not to use any device, software or routine to interfere or
attempt to interfere with the proper working of this Site or any activity being conducted on this

Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other
device or mechanism (including without limitation browsers, spiders, robots, avatars or
intelligent agents) to navigate or search this Site other than the search engine and search
agents available from Patronage on this Site and other than generally available third party web
browsers (e.g., Netscape Navigator, Microsoft Explorer).

19. Entire Agreement
If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to
applicable law including, but not limited to, the warranty disclaimers and liability limitations set
forth above, then the invalid or unenforceable provision will be deemed to be superseded by a
valid, enforceable provision that most closely matches the intent of the original provision and
the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified
herein, these Terms of Use constitutes the entire agreement between you and Patronage with
respect to the Site/services and it supersedes all prior or contemporaneous communications
and proposals, whether electronic, oral or written.
Patronage's failure to act with respect to a breach by you or others does not waive its right to
act with respect to the breach or subsequent and similar breaches.

20. General
You acknowledge and hereby agree to these Terms and Conditions and that it constitute the
complete and exclusive agreement between us concerning your use of the Site, and supersede
and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and
Conditions at any time by posting the changes on the Site. Any changes are effective
immediately upon posting to the Site. Your continued use of the Site thereafter constitutes
your agreement to all such changed Terms and Conditions. We may, with or without prior
notice, terminate any of the rights granted by these Terms and Conditions. You shall comply
immediately with any termination or other notice, including, as applicable, by ceasing all use of
the Site.
Nothing contained in these Terms and Conditions shall be construed as creating any agency,
partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure
to require your performance of any provision hereof shall not affect our full right to require
such performance at any time thereafter, nor shall our waiver of a breach of any provision
hereof be taken or held to be a waiver of the provision itself. In the event that any provision of
these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so
held by any applicable arbitral award or court decision, such unenforceability or invalidity shall
not render these Terms and Conditions unenforceable or invalid as a whole but these Terms

and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully
reflect the original intent of the parties as reflected in the original provision. The headings in
the Terms and Conditions are for convenience only and shall not be used in its interpretation.
If you have any questions regarding these Terms and Conditions, please email us at __________

21. CONTACT INFORMATION:
Customer Service Desk
E-mail-
Phone-

Contact Days- Monday to Saturday (time)
Sunday (time)

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